Incident Management
Navigating through incidents can be challenging, but you don’t have to do it alone! Our comprehensive Incident Management services are designed to help you respond effectively and prevent future occurrences.
As your partners in safety, we are committed to providing tailored support to ensure your incident management processes are efficient, compliant and effective. Our extensive experience allows us to offer a range of services designed to meet your specific needs:
- Incident Reporting
- Incident Investigation Support
- Actions and Recommendations
- Data and Trend Analysis
- Report Finding and Safety Alerts
- WorkSafe Reporting Support
- Framework Implementation and Monitoring
Incident Investigation
Why it’s important
Helps with understanding the underlying factors that led to an incident and helps prevent similar occurrences in the future.
Investigates weaknesses in safety systems and processes, allowing for targeted improvements.
Thorough investigations demonstrate a commitment to safety and regulatory compliance.
Investigations assign responsibility and foster a culture of accountability and continuous improvement.
The 5 Whys and ICAM Methodology
We utilise the 5 Whys technique alongside the ICAM (Incident Cause Analysis Method) methodology to conduct thorough and effective incident investigations. This combined approach helps identify both immediate and systemic causes. Here’s how we can help:
- Conduct detailed analysis of the incident to gather all relevant information.
- Collect and document physical, documentary and testimonial evidence to support the investigation.
- Use the 5 Whys and ICAM tools to uncover root causes and contributing factors.
- Develop practical and effective recommendations to address identified causes and prevent future incidents.
- Prepare detailed investigation reports that outline findings, causes and recommended actions.
Partner with All About Safety to ensure your incidents are managed effectively, reducing risk and enhancing workplace safety. Contact us today to learn more about how our Incident Management services can benefit your business.